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(More customer reviews)After having an excellent experience with another La Crosse Technologies product (bought 6 years ago) I made it a point to seek them out when looking for a new indoor/outdoor thermometer. What a mistake that was! The problem seems to be in the sensor design. It has to be mounted so that it receives enough light to charge the batteries yet sheltered enough so that it isn't exposed to moisture because the plastic sensor case has holes and if water gets in the solar charger is toast. The directions suggest mounting it under an eve or deck rail, which I did, but of course, sometimes rain doesn't fall straight down. Water still managed to enter the sensor through the holes in the case and the outdoor temperature stopped reading inside the house. Since the solar cell was wet and no longer working, I tried to replace the solar batteries in the sensor with standard AAA batteries, only to find out later from their Tech Support that the sensor is not made to be opened and I voided the warranty. They suggested that I go to their "outlet website" and buy a new sensor. Guess what--this type sensor isn't offered on their website. So I sent another email to tech support advising them of this and asking if a different sensor in the same frequency range would work--preferably a closed one that wouldn't allow moisture to enter. They didn't bother to even respond to the second email. So they get one star for selling junk, and the same one star for poor customer service. This was a real disappointment since the one I bought 6 years ago (with a sealed sensor) is still chugging along.
Click Here to see more reviews about: La Crosse Technology WS-6010U-IT Solar Temperature & Humidity Station
Get the current weather information you need with the solar-powered wireless weather station by La Crosse Technology. It displays indoor temperature and humidity, as well as, the outdoor temperature and humidity transmitted from the solar-powered wireless sensor. The minimum and maximum temperature readings reached since the last manual reset are recorded by memory. Both the indoor receiver and the wireless outdoor sensor feature solar panels that will dramatically increase your battery life! Manual set time display and includes two rechargeable alkaline batteries.
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